Privacy Policy

1. Information We Collect

Personal Information

We collect various types of personal information to provide you with the best possible experience on our platform. This includes information you provide directly to us and information we collect automatically when you use our services.

Data Type	Purpose	Retention Period
Account Information	User authentication and account management	Until account deletion
Contact Details	Communication and support services	3 years after last contact
Usage Analytics	Platform improvement and optimization	2 years
Device Information	Technical compatibility and troubleshooting	1 year

Technical Data

Our platform collects technical information about your device and how you interact with our AR/VR testing tools. This includes device specifications, performance metrics, interaction patterns, and system logs that help us optimize our services for different hardware configurations.

• Device hardware specifications and capabilities
• Operating system version and browser information
• IP address and general geographic location
• Session duration and feature usage patterns
• Error logs and performance diagnostics
• Network connectivity and bandwidth measurements

2. How We Use Your Information

We use your personal information for several important purposes that directly benefit your experience with our platform. Our primary goal is to provide you with reliable, efficient AR/VR testing services while continuously improving our offerings.

Service Provision

Your information enables us to deliver personalized AR/VR testing experiences, maintain your account preferences, and provide technical support when needed. We analyze usage patterns to recommend optimal testing configurations for your specific projects.

Platform Improvement

We use aggregated and anonymized data to enhance our platform's performance, develop new features, and identify potential issues before they affect users. This includes analyzing common usage patterns and testing scenarios to optimize our algorithms.

Communication

We may contact you regarding important account updates, security notifications, new features that match your interests, and educational content about AR/VR development best practices. You can control communication preferences in your account settings.

3. Data Sharing and Disclosure

We maintain strict policies regarding when and how we share your personal information. We never sell your personal data to third parties for marketing purposes, and we only share information when it's necessary for service provision or legally required.

Service Providers

We work with carefully selected third-party service providers who help us deliver our services. These include cloud hosting providers, analytics services, and customer support tools. All service providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We will notify you of such requests unless legally prohibited. We also reserve the right to share information to protect our rights, property, or safety, or that of our users.

4. Your Privacy Rights

You have significant control over your personal information and how it's used. We've designed our platform to give you easy access to manage your privacy preferences and exercise your rights regarding your data.

5. Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Technical Safeguards

All data transmission is encrypted using industry-standard TLS protocols. We store your information in secure, access-controlled databases with regular security audits. Our systems are protected by firewalls and intrusion detection systems.

• End-to-end encryption for all data transmission
• Regular security audits and penetration testing
• Multi-factor authentication for administrative access
• Automated backup systems with encryption at rest
• 24/7 security monitoring and incident response

Access Controls

We maintain strict access controls within our organization. Only authorized personnel with a legitimate business need can access your personal information. All access is logged and monitored for security purposes.

6. International Data Transfers

As a global platform, we may transfer your personal information to servers and facilities located outside Kyrgyzstan. We ensure all international transfers comply with applicable data protection laws and include appropriate safeguards.

When transferring data internationally, we use standard contractual clauses approved by relevant data protection authorities. We also conduct regular assessments of the privacy laws in destination countries to ensure adequate protection levels.

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and provide personalized features.

Types of Cookies

We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account information is retained until you delete your account. Usage analytics are typically retained for two years. Technical logs are kept for one year for troubleshooting purposes. We regularly review and delete data that's no longer needed.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it immediately and notify the parent or guardian.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our platform. The updated policy will be effective immediately upon posting.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. Your continued use of our platform after changes indicates acceptance of the updated policy.